SHIPS FROM KOREA, operated by WEGO CORPORATION, respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard your information when you shop with us.
1. Information We Collect
We may collect the following types of personal data:
- When ordering: Full name, email address, shipping address, phone number
- For payment: Payment processor transaction data (via PayPal, VISA, MasterCard, AMEX – we do not store card details)
- Technical data: IP address, browser type, cookies, access logs, and order history
2. Purpose of Data Collection
Your personal data is used for the following purposes:
- To process your orders, payments, shipping, and refunds
- To respond to customer inquiries and provide services
- To comply with legal obligations (e.g., tax documentation)
- To send promotional offers and updates (only with your consent)
- To analyze usage and improve our service
3. Data Retention
We retain your information only as long as necessary:
- Order and contract data: 5 years
- Payment and shipping records: 5 years
- Customer service and complaints: 3 years
Data is securely deleted when no longer needed, unless required by law.
4. Third-Party Sharing
We do not share your personal data with third parties unless legally required or with your explicit consent.
5. Data Processing by Third Parties
We use trusted service providers for the following:
- Payment Processing: PayPal, Visa, MasterCard, American Express
- Shipping Services: UPS, DHL, FedEx, SF Express
These partners process data under strict confidentiality and solely for the purpose of fulfilling your orders.
6. Your Rights
You may request to access, correct, or delete your personal information at any time by contacting us via our customer support or email.